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Help Center

Q: Mail Error: rcpthosts, Error 533
This message means that your email program is not authenticating
with the outgoing mail server (SMTP).  To correct this,
edit your account preferences and put a checkmark as indicated below.

Outlook Express:
  1.. From the "Tools" menu, select "Accounts".
  2.. Select the "Mail" tab.
  3.. Select your account
  4.. Click the "Properties" button.
  5.. Select the "Servers" tab.
  6.. Select the checkbox for "My server requires authentication" 
  7.. Click the "OK" button to save any changes.

Outlook:
  1.. From the Outlook "Tools" menu, select "E-mail Accounts".
  2.. Select "View or change existing e-mail accounts".
  3.. Select your e-mail account and press "Change".
  4.. From the "E-mail Accounts" panel, click the "More Settings" button.
  5.. Select the "Outgoing Server" tab.
  6.. Turn on "My outgoing server (SMTP) requires authentication"
  7.. Click the "OK" button to save any changes.

FREQUENTLY ASKED QUESTIONS
1) Able to receive but cannot send.

2) Can I check my mail through Outlook and Outlook Express?

3) Can I do mass emailings through my ISP that advertises my website?

4) How do I access my web based e-mail?

5) How much storage am I allowed per mail account?

6) I get "relaying denied" when trying to send email from my computer.

7) Is "spamming" permitted through my account?

8) Mail Error: rcpthosts, Error 533

9) Mail Error: rcpthosts, Error 553

10) Too much SPAM!

11) What are my incoming and outgoing mail servers?

12) Why am I getting spam?

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